TAKE YOUR
PAYMENTS TO NEW
HEIGHTS

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ABOUT US

OUR PRODUCTS AND SERVICES

OUR NETWORK OF PARTNERS

AIRLINE PAYMENT INSIGHTS

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WORLDPAY

A LEADER IN TECHNOL0GY AND SERVICE FOR AIRLINES ACROSS THE GLOBE

#1

Global Acquirer

48.6B

In Transactions

146

Countries

135

Currencies

100+

Airlines

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We process for 8 of the top 10 largest airlines in the world

30 YEARS OF EXPERIENCE IN AIRLINE PAYMENTS

With more than 30 years of experience in the travel industry, we know what is important when it comes to airline payments. We apply our knowledge and expertise to meet the complex payment requirements of more than 100 airlines across the globe.

Worldpay supports the payment flow between all participants while providing a wide range of integrations with distribution technology providers. We work closely with industry bodies, regulators, and card schemes to help define the industry rules and drive the evolution of standards with best practices.

From private aviation to low-cost and network carriers, Worldpay enables airlines to take payments at all customer touchpoints. Our solutions allow airlines to maximize their revenue opportunities while providing a seamless experience for modern-day travelers.

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OUR PRODUCTS AND SERVICES

A comprehensive suite of products and services that provide you with the tools and expertise you need to make smart payment decisions from booking and beyond.

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A SMOOTHER PAYMENT EXPERIENCE AT EVERY TOUCHPOINT

RECOMMENDED WORLDPAY AND FIS PRODUCTS AND SERVICES

Booking & pre-trip
Direct / Indirect Sales, Call Centre, Website, Mobile, Social, Indirect

Global Acquiring

Agency File Handler (ARC/BSP File Processing)

Pay-by-Link

Alternative Payment Methods (APMs)

FraudSight (Fraud Prevention)

Actuary Risk Tool (Risk Management)

Multi-Currency Pricing (MCP/FX/DCC)

3DS Flex (Fraud Protection)

Guaranteed Payments (Fraud Protection)

Tokenization

B2B Virtual Cards

At the airport
Check-In Kiosk, Ticket Desk, Check-in Desk, Mobile, Bag-Drop

Pre-Paid Solutions (Passenger Compensation) US Only

Airport Payments

Onboard
In-Flight Retail (eComm and/or Card-Present depending on Wi-Fi connectivity)

Onboard Retail

Post-trip
Back Office

Pazien (Analytics Platform)

Dispute Resolution (Chargeback Management)

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GLOBAL ACQUIRING

Worldpay has acquiring licenses globally, helping airlines to process payments from all over the world. This simplifies back-end payment processing, allowing our customers to accept payments without having to manage multiple bank relationships.

As the No. 1 global acquirer., Worldpay processes over 40 billion transactions and $2.2 trillion of payment volume annually through our secure payment gateway. With decades of industry knowledge, Worldpay helps airlines scale and expand into new markets - seamlessly.

BENEFITS

Truly Global Payment Processing
Whether you need to accept a new currency across the globe or add the latest digital wallet technology, we have the expertise to get you there. With support in 146 countries and 135 currencies, our solutions can cover all of your sales channels at home and abroad.

Maximize Your Sales Revenue
Leverage our network advocacy, data insights, and advanced payment technologies to meet new customer expectations and help to drive a more seamless payment experience. Our solutions are designed to not only protect and secure your transactions but convert more sales and lower the overall cost of acceptance.

Leading Airline Partners
Our relationship managers know payments inside out but they also know you and your business. We provide immediate help for day-to-day issues and partner with you to solve larger payment challenges.

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WORLDPAY CAN PROCESS CARDS DOMESTICALLY IN MORE COUNTRIES THAN ANY OTHER ACQUIRER

Cross-border Acquiring:

Worldpay offers cross-border acquiring capabilities across most international markets today, with more coming soon.

Domestic Acquiring:

Andorra

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

Chile

Colombia

Costa Rica

Croatia

Cyprus

Czechia

Denmark

Ecuador

Egypt

El Salvador

Finland

Germany

Ghana

Greece

Guatemala

Honduras

Hungary

Iceland

India

Ireland

Italy

Japan

Kenya

Latvia

Liechtenstein

Lithuania

Luxembourg

Malaysia

Malta

Mexico

Netherlands

New Zealand

Nicaragua

Nigeria

Norway

Panama

Paraguay

Peru

Poland

Portugal

Romania

Rwanda

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Sweden

Switzerland

Tanzania

Turkey

Uganda

UK

USA

Uruguay

Currently offer Worldpay domestic and cross-border acquiring

Currently offer cross-border acquiring

Currently offer Worldpay cross-border acquiring (and domestic acquiring via 3rd party)

Prohibited (no Worldpay domestic or cross-border acquiring)

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AGENCY FILE HANDLER
(ARC/BSP FILE PROCESSING)

Worldpay supports airlines across the globe with collecting and processing IATA-BSP as well as ARC files. With instant access to more than 100 BSP countries, airlines have the flexibility to consolidate their existing BSP set-up as well as provide the ability to rapidly expand into new markets, supporting almost every currency.

BENEFITS

Offers optimized ARC and IATA BSP processing in local currency

Registered and integrated in more than 100 BSP countries

Creates consolidated reporting

Unified support processes (including chargeback processing)

Provides excellent operational support

Reduces need for manual checks

Consolidated settlement in one or multiple currencies of choice

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PAY-BY-LINK

Payment is just a click away with Pay-By-Link.

Pay-By-Link is a simple and useful tool to let customers pay by credit and debit card through a secure link. Send payment link invoices by email and reduce time chasing unpaid ones with unique payment links that let you keep track of each payment request. Reduce PCI DSS compliance and improve customer experiences with Worldpay.

Accept secure email payments, simply.

Geography shouldnʼt stop you when it comes to growing your business. Conduct business anywhere and invoice customers easily with a couple of clicks with our pay links portal.

BENEFITS

Convenient
Create and send payment links in seconds, making payments easier for you and your customers.

Simple
Accept major credit and debit cards from anywhere in the world with simple flat-rate pricing.

Secure
Securely accept online payments without managing your own website.

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ALTERNATIVE PAYMENT METHODS
(APMs)

We support more than 40 global alternative payment methods (APMs) for airlines and travel companies. Offering a broad range of APMs helps meet customer expectations for speed, convenience, and choice in payments. We provide the tools and expertise needed to enable passengers to pay in their preferred payment method, whilst helping to maximize revenue for airlines.

BENEFITS

Maximize Conversions
Meeting customersʼ payment preferences helps boost acceptance rates.

Minimize Abandoned Carts
A faster, simpler checkout encourages customers to complete the booking.

Appeal to a Global Demographic
Localized payment options build brand familiarity and trust with customers.

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WE OFFER OVER 40 APMs FOR AIRLINES

EMEA
APAC & SOUTH ASIA
LATAM
GLOBAL

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FRAUDSIGHT
(FRAUD PREVENTION)

Minimize fraud and protect your commerce experience with FraudSight: a multi-layered fraud solution that combines data insights, technology, and payment fraud prevention expertise to accurately predict if a transaction is fraudulent. With data leveraged from 40 billion annual transactions, unparalleled machine learning, and easy integration with our gateways, FraudSight is uniquely positioned to mitigate fraud while increasing your approval rates.

BENEFITS

PSD2 Compatible
Exempt your low-risk payments from Strong Customer Authentication (SCA).

Fraud Specialists
Round-the-clock fraud management with a highly experienced fraud specialist.

Data Advantage
Connecting Worldpayʼs billions of transactions and insights from reported fraud and chargebacks.

Flexible Configuration
Option of sending transactions pre- and post-authorization.

Zero Integration
Zero integration for existing WPG customers.

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ACTUARY RISK TOOL
(RISK MANAGEMENT)

Worldpay partners with Actuary in enabling alignment of remittance with true flight dates.

The Actuary Risk Tool, an industry-wide risk management platform, is designed to validate, reconcile and consolidate data to identify risk exposure information and insights to help streamline remittances, dispute handling, and fraud management.

BENEFITS

Flexibility
Allows airlines and acquirers to align remittance with true flight dates and agreed “T” settings.

Easy Data Upload
From airlines, acquirers, and/or partners, reducing manual processes and speeding up data delivery.

Reporting and Business Insights
Provides true risk exposure across distribution channels, consolidated at the transaction level and reconciled against tokens and/or reference numbers.

Governance
Developed by payment professionals, utilizing airline data and supported by users, partners, advisory associations, and schemes.

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MULTI-CURRENCY PRICING
(MCP/FX/DCC)

Worldpayʼs multi-currency pricing solution allows merchants to price their goods and services in up to 146 currencies and be settled back into their preferred currency. With guaranteed FX rates supplied up to 3 days in advance, merchants can simplify their treasury departments and avoid market volatility. Multi-currency pricing makes it possible to do business in 146 countries – more than 99% of the global GDP footprint.

Offering multi-currency pricing will help boost sales as customers recognize the currency they are familiar with, leading to more transactions.

BENEFITS

Increase Sales
Increase conversions by presenting customers with a familiar and preferred currency.

Easier Acceptance
Increase authorization rates by allowing customers to pay in their preferred day-to-day currency.

Greater Control
Navigate the complexity and cost of international banking systems from one central account.

Reduce Risk
Manage the risk of fluctuating foreign exchange rates and reduce margin volatility by providing secured rates in advance of transactions.

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3DS FLEX
(FRAUD PROTECTION)

Worldpay offers world-class fraud protection services. Our Strong Customer Authentication (SCA) service, 3DS Flex, allows merchants to authenticate high-risk transactions with confidence.

3DS Flex helps increase issuer approvals for transactions affected by PSD2, while reducing friction at checkout. Customer-friendly authentication of payment and mobile optimization complies with PSD2 requirements while helping to boost sales.

The flexible model supports 3DS1 and 3DS2, with more payment authentication mechanisms to improve the booking experience.

BENEFITS

Increased Adoption Globally
3DS is now mandated in more markets outside of EEA and our 3DS Flex product provides the answer for merchants with traffic in these countries with a solution.

Sales Uplift
Reduce false positives, increase authentication success rate to drive more authorizations and sales.

Risk Optimization for Merchants
As well as reducing fraud rates, merchants enjoy liability shifts to issuers for every successful authentication authorized, cutting the cost of chargebacks.

Mobile Optimization
3DS Flex supports authentication for in-app, mobile and e-wallet transactions.

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GUARANTEED PAYMENTS
(FRAUD PROTECTION)

Guaranteed Payments is a sophisticated conversion optimization and fraud protection tool that uses machine learning, AI and expert manual review to identify and prevent fraudulent transactions. The unique aspect of Guaranteed Payments is that it also provides an indemnity solution, so for qualifying transactions, the liability shifts from merchant to Worldpay (through Signifyd).

BENEFITS

No Fraud Chargebacks
Merchants have zero liability on eligible transactions, reducing fraud losses and chargeback costs. We reimburse merchants for fraudulent chargebacks, so they can grow their businesses without fear of fraud.

Easy to Integrate
Out-of-the-box connectivity to all Worldpay gateways reduces integration efforts for merchants while providing a smooth contracting process.

Improved Conversions
Guaranteed Payments merchants have seen an increase in conversion rates (order approval) of 4-6% on average. This can help merchants reduce false declines and accept more orders.

Eliminate Operational Inefficiencies
With a financial guarantee backing every approved order, automating order processing and fulfillment for legitimate customers can help to relieve merchant teams from time-consuming manual reviews.

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TOKENIZATION

Frequent flyers can save their preferred payment details on an airlineʼs website as part of their user profile. This data can be tokenized – a process that replaces sensitive payment data with a unique identifier for extra protection.

Worldpayʼs Tokenization services make the process of accepting payments easier and more secure. More than just a security technology – it helps create smooth payment experiences helping to satisfy customers. Tokenization reduces risk from data breaches, helps foster trust with customers, minimizes friction, and drives technology behind popular payment services like mobile wallets.

BENEFITS

Credential Management
Automatically keep your customerʼs payment details current so that you can maximize approval whenever and wherever required with Network Payment Tokens and Account Updater.

Intelligent Routing
Maximize performance without sacrificing flexibility by routing all transactions dynamically for best chance of success.

2nd Chance Recovery
Maximize conversion when your first attempt fails.

Innovation and Insights
Adapt, learn, evolve. Use data to inform decisions and discover new opportunities for growth.

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B2B VIRTUAL CARDS

B2B Travel Virtual Cards offer a simple and intuitive way to pay suppliers for bookings with enhanced security, greater flexibility, and directly settled funds (when Worldpay is their acquirer). This solution provides straight-through funding and a one-stop shop by linking incoming and outgoing payments using Mastercard and Visa networks.

The virtual cards are pre-funded as each OTA maintains a balance of funds to support the cards they issue. Funding the cards occurs in real-time with the authorization request, eliminating the need for the OTA to maintain or manage the funds on the cards.

BENEFITS

Maximize Revenue from Rebates
FIS offers a range of virtual cards with high interchange.

Maximize Supplier Acceptance
Our virtual cards offer low acceptance costs, use local BIN sponsors to avoid cross-border costs and include standard commercial cards.

Reduce Risks Associated with Supplier Default
FIS offers a range of virtual cards that include chargeback guarantees. With us as the user/acquirer, youʼre well positioned to get your money back.

Issue Cards in Multiple Currencies
Our solution is offered in 10+ currencies.

Reduce Pressure on Working Capital
B2B Travel Virtual Cardʼs real-time funding eliminates the need to fund and manage balances by funding the card just in time for its use.

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PREPAID SOLUTIONS
(PASSENGER COMPENSATION - US only)

We offer airlines a wide range of pay-out options to enable passenger compensation payments for downgrades, flight delays, lost luggage, and other discretionary payments.

Our prepaid debit programs are fast and easy to deploy, allowing airlines to update your disbursement platform from checks or other forms of payment to physical or digital prepaid cards. Our prepaid card platform is one step ahead in innovation and technology, which makes customersʼ lives easier and more convenient.

BENEFITS

Compensation issued in real time

Enhanced security

Tighter control over cash flow and budgeting

Cost savings and efficiency

Wide acceptance rate at all customer touchpoints
(visa / Mastercard network)

Enhanced customer experience

Brand loyalty

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AIRPORT PAYMENTS

Airport payments are on the minds of legal and compliance departments in many airlines. Airlines are looking to move away from payments being processed as mag-stripe or MOTO transactions, to fully compliant Chip & PIN transactions based on EMV Standards.

Worldpay enables flexible airport payment solutions through strategic partners at every touchpoint. Payment acceptance at airport check-in and ticket desks, kiosks, and bag drop areas for ancillary charges can help boost additional revenue while providing a friction-free payment experience at the airport.

BENEFITS

Enables EMV contactless and Chip-and-PIN payments

Supported across 150+ sites and 50+ countries

Covers airport payments at all customer touchpoints

Intelligent cloud-based payment application running on Amazon web service

Secure, Strong Customer Authentication
(SCA)/ Payment Service Directive (PSD2) and PCI compliant, supporting tokenization

Integrated with leading infrastructure partners
(e.g. Amadeus, SITA, Emboss)

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ONBOARD RETAIL

With todayʼs increasingly savvy travelers it is more important than ever to build strong ancillary services that offer smart and flexible payment experiences. Worldpay makes accepting payments Onboard easy with a solution that enables in-flight retail transactions, such as payments for food and beverages, duty-free, and in-flight Wi-Fi packages. Providing onboard retail solutions creates a smoother travel experience for passengers and helps maximize revenue opportunities for airlines.

BENEFITS

Provide a Seamless Customer Experience
Partnerships with Worldpay make onboard selling a fast, easy, and personalized experience.

Maximize Revenue Opportunities
Accept multiple currencies and define which currencies can be accepted on certain flights.

Reduce the Risk of Chargebacks
By sending Worldpay an online authorization request before sending the settlement.

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PAZIEN
(ANALYTICS PLATFORM)

Pazien is a payment strategy solution that gathers an airlineʼs entire payment data in one place with no IT effort required. The platform automatically and securely gathers processor, acquirer, and gateway reports and breaks the data down into actionable insights. It provides airlines with a global view of data across providers along with custom reports and actionable insights, suggesting ways to optimize the payments strategy.

BENEFITS

Optimize Authorizations
Drill into approval rates by region, cards, banks and more, to pinpoint when and where transactions decline.

Reduce the Impact of Chargebacks
Track chargeback rates by scheme and explore reason codes that indicate where to make process improvements.

Reconcile Payments Effortlessly
Match provider settlement batches to bank statements and reconcile by the transaction.

Receive Timely Alerts
Receive email notifications when sales spike, approvals drop, or chargebacks increase from your customized thresholds.

Identify Payments Trends
View data and date comparisons to determine and replicate positive changes to performance.

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DISPUTE RESOLUTION
(CHARGEBACK MANAGEMENT)

Manage and take control of your chargebacks, simply and efficiently.

Worldpayʼs suite of chargeback management solutions is comprised of four products that work to protect revenue: Disputes Portal, Disputes Direct API, Disputes Deflector, and Disputes Defender. These solutions help minimize chargeback-related costs by reducing the rate at which disputes become chargebacks. We can help you take control of chargebacks with easy management, proactive defence, and enhanced reporting, all in one place.

BENEFITS

Reduce Chargeback Volume
Deflect disputes before chargeback claims are initiated.

Relieve the Burden of Managing Chargebacks
We handle the process of defending chargebacks, so you donʼt have to.

Simplify Chargeback Management
Get easy management, a proactive defense, and enhanced reporting in one solution.

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OUR NETWORK OF PARTNERS

Worldpay is integrated with key airline IT partners across the industry to facilitate holistic airline payment services. Our longstanding, strategic relationships empower Worldpay to provide best-in-class payment services which aims to bolster our customerʼs growth.

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OUR KEY STRATEGIC AIRLINE PARTNERS

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ENABLING PAYMENTS FOR DIRECT AND INDIRECT AIRLINE SALES WITH OUR STRATEGIC PARTNERS

Amadeus (1A) A leading technology provider for airlines.

Worldpay partners with 1A in the following ways:

Global Distribution System (GDS) - Worldpay acquires BSP (Billing and Settlement Plan) transactions on behalf of airlines, settling funds after they have been authorized and captured by the card schemes.

Amadeus Payment Platform (APP) is integrated into the Worldpay Payment Gateway (WPG) enabling the airline's eCommerce website and NDC (New Distribution Capability) payments. WPG authorizes and settles transactions for the airlines.

Amadeus Airport Pay 1A's point-of-sale solution for card-present payments in airports. Worldpay partners with 1A to support customers' omnichannel requirements.

Partner Pay 1A's B2B wallet enables travel agencies to remit funds to airlines via virtual card. Worldpay supports the four Mastercard interchange rates for this solution, giving agencies and airlines flexibility in negotiating bilateral agreements.

Navitaire Flexible, innovative, digital e-commerce platform for carriers.

GDS transactions processed via Navitaire are supported on Worldpay’s acquiring platform. Skypay (Navitaire's gateway) is integrated into WPG and supports card payments, Alternative Payment Methods (APMs) and 3DS Flex.

Sabre A software and technology company powering the travel industry.

GDS transactions from Sabre are supported on Worldpay's acquiring platform. Sabre's booking engine integrates directly into WPG and offers 3DS Flex.

Radixx Enabling airlines to be effective retailers and efficient operators.

Radixx customers can leverage Worldpay's Hosted Payment Page (HPP) for their online bookings.

Accelya Delivering innovative change at speed and scale.

Our heritage partner for BSP file translation integrates directly into NAP, enabling Visa/Mastercard to be processed for global BSP markets.

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OMNICHANNEL PARTNERS FOR AIRLINES

Enabled by our partners, Worldpay offers best-in-class solutions for airport and in-flight payments.

STS

Smart Technology Systems (STS) is a Worldpay Partner which enables omnichannel payments for in-airport and onboard transactions. STS provides a middleware layer which integrates into Worldpay’s Payment Gateway (WPG) for card present transaction processing.

Secure Retail

Specialists in providing the hardware to complete the omnichannel proposition Worldpay has created with STS.

SITA

SITA are specialists in air transport communication and IT. Their Airport Connect Common Use Payment Service enables multiple airlines to pay on a single terminal and is compatible with all Departure Control Systems (DCS). SITA is accrediting their common-use check-in kiosks, desk, and bag drop areas to enable payment of ancillaries via Worldpay. This is a global payment solution accredited in Europe with other regions to come.

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INDUSTRY ASSOCIATIONS

Our leadership in the industry is bolstered by our collaboration with associations and regulatory bodies.

IATA Setting global standards for airline safety, security and efficiency.

Worldpay partners with IATA to provide the industry with compelling thought leadership. Worldpay enables IATA's Financial Gateway (IFG), with integration from IFG to the WPG. NDC is included in this offering.

ARC The premier driver of air travel intelligence and commerce.

ARC is the equivalent of BSP in the U.S. and integrates directly into Worldpay New Acquiring Platform for Visa/Mastercard processing.

UATP A network that is dedicated to payments for travel expenses.

Worldpay supports UATP branded cards, which include corporate on-air bookings as well as single-use tokens for APMs that airlines choose to process on the UATP network. These cards are denoted by BIN ranges starting with the number 1.

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AIRLINE PAYMENT INSIGHTS

Discover the latest trends and innovations to help power the future of airline payments.

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AIRLINE AND TRAVEL PAYMENTS 2025

Payments 2025 highlights the future trends shaping payments across key industries. Using our years of experience and leveraging our vast network of specialists from across the industry and beyond, we share expert opinions and recommendations. We explore the social, economic, technological, and environmental factors that will shape the next few years, so we can help you prepare for tomorrow.

A key element to Payments 2025 is understanding how payment trends in Airlines & Travel will be influencing businesses in the years to come. We hosted a three-day workshop with some of the brightest minds in Airlines & Travel payments to discuss current affairs in the industry and highlight the most important trends for the near future. Through this, we identified seven key topics that will play an important role in Airline & Travel payments.

Discover what we found

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smarter payments

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